Support

Stuck, found a bug, or have a question about a game or app? Send an email.

Email supportsupport@decoupledlane.com

What to include

A few details make it much easier to help:

  • Which game or app it is
  • The version you are using
  • Your device or operating system
  • The steps that lead to the problem

When to expect a reply

Replies are usually within a few days.

Refunds

Refunds for Steam purchases go through Steam's refund system. You can request one from Steam Support.